clb99 Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and clb99 ("Company", "Platform", "we", "us", "our") governing your use of the clb99 online gaming platform, including all games, sports betting products, financial transactions, and associated services available at clb99.app. These Terms apply to all visitors, registered users, and players who access or use any part of the clb99 platform.

By registering an account, making a deposit, or placing any wager on clb99, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree to any part of these Terms, you must not register an account or use the clb99 platform. clb99 reserves the right to amend these Terms at any time; continued use of the platform after any amendment constitutes acceptance of the revised Terms.

Access to and use of the clb99 platform is conditional upon your full acceptance of these Terms and Conditions. These Terms apply to all users of the clb99 platform, whether accessing the platform as a guest, a registered player, or in any other capacity. By clicking "Register", completing the registration process, making a deposit, or by simply continuing to use the clb99 platform after these Terms have been published or updated, you are confirming your agreement to be bound by these Terms in their current form.

These Terms are written in English and the English language version shall be the authoritative version for the purposes of interpretation and dispute resolution. Any translations provided are for convenience only and do not supersede the English version. If you have difficulty understanding these Terms in English, we recommend seeking independent legal advice before registering.

To register and maintain an account on clb99 and to participate in any gaming or betting activity on the platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout the period of your account's existence:

• You must be at least 21 years of age. clb99 enforces a strict 21+ age policy and reserves the right to request documentary proof of age at any time.
• You must be legally permitted to participate in online gaming and sports betting activities under the laws of your jurisdiction. It is your sole responsibility to determine whether your participation is lawful.
• You must register using your own true and accurate personal information. Registration using false, borrowed, or third-party identity information is strictly prohibited and will result in immediate account closure.
• You must not be a previously banned or excluded player on clb99. If you have previously been subject to a voluntary or involuntary self-exclusion, you must not attempt to re-register.
• You must not be acting on behalf of another individual or entity, or as a professional player in any jurisdiction where such activity is regulated or prohibited.

clb99 reserves the right to conduct identity verification (KYC) checks at any stage of the account lifecycle, including at registration, before processing a withdrawal, or following any activity that triggers a review under our internal compliance procedures. Failure to complete KYC verification when requested will result in account suspension pending resolution.

To access the full range of games, sports betting markets, and financial services on clb99, you must register a player account. The registration process requires you to provide accurate and complete information including your full name, date of birth, email address, and a valid Bangladesh mobile phone number for account verification purposes.

Each player is permitted to hold only one registered account on clb99. Operating multiple accounts — whether using different email addresses, different phone numbers, different payment methods, or different personal details — is prohibited. Accounts found to be duplicates will be closed without notice. If you have forgotten your account login details, you must use the account recovery process rather than registering a new account.

All financial transactions on clb99 are conducted in Bangladesh Taka (BDT). clb99 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The availability of specific payment methods may vary based on player location, transaction history, and platform policy at the time of the transaction.

Deposits are processed in real time where the payment method supports it. clb99 does not charge fees on standard deposits, however your payment provider may apply its own transaction charges. Players are responsible for any charges levied by their own bank or mobile money provider. Minimum deposit amounts apply and are displayed at the time of transaction.

clb99 offers promotional bonuses to eligible registered players from time to time, including welcome bonuses, reload bonuses, free spins, and seasonal campaigns tied to events such as BPL season, Eid, and Pohela Boishakh. All bonuses are discretionary, subject to availability, and may be withdrawn or amended by clb99 at any time without prior notice.

The following general conditions apply to all bonuses offered on clb99 unless the specific promotion's terms explicitly state otherwise:

• Bonuses are available to one eligible account per household, per device, and per IP address. Multiple accounts claiming the same bonus will be treated as bonus abuse and may result in account termination.
• Wagering requirements must be met within the validity period of the bonus. Unused bonus funds and associated winnings will expire automatically at the end of the bonus validity period.
• clb99 reserves the right to reclaim any bonus or bonus-derived winnings where it has reasonable grounds to believe that the bonus was claimed in breach of these Terms or the specific promotion's terms.
• Free spins winnings are subject to wagering requirements as specified in the applicable promotion. The value of each free spin is fixed and specified per promotion.
• Bonuses cannot be combined unless a specific promotion explicitly states that combination with another active bonus is permitted. Players may only hold one active welcome bonus at a time.

All casino game outcomes on the clb99 platform — including slots, live casino tables, crash games, and fishing games — are determined by certified Random Number Generator (RNG) systems or by the physical outcomes of real-time live dealer sessions. clb99 does not manipulate game outcomes. Published Return to Player (RTP) percentages represent the theoretical long-term average return of each game title and are provided by the respective game studios.

For sports betting markets, all settlements are based on official results as confirmed by the relevant governing sports body (e.g., ICC for cricket, FIFA for football). clb99 reserves the right to void bets or delay settlement where the official result is subject to appeal, review, or dispute by the governing body.

The following activities are strictly prohibited on the clb99 platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities where applicable:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, navigate the platform, or exploit any game mechanic in a manner not available to standard human players.
• Registering or operating more than one account on clb99, whether in your own name, under a different identity, or in combination with another individual.
• Engaging in any form of collusion with other players, including coordinating bets, sharing account access, or manipulating live game outcomes through communication.
• Exploiting software bugs, glitches, or platform errors to generate credits, winnings, or advantages that would not arise under normal game operation. Any winnings obtained through exploitation of an error must be reported and will be reversed.
• Using clb99 for any money laundering, fraud, or financial crime purpose. clb99 maintains an active anti-money laundering (AML) compliance programme and will report suspicious activity to relevant authorities.
• Abusing the clb99 bonus system, including but not limited to opening multiple accounts to claim a bonus more than once, or coordinating with others to exploit promotion mechanics.

clb99 employs fraud detection systems and reviews account activity on an ongoing basis. Where prohibited conduct is identified, clb99 reserves the right to withhold funds pending investigation, close accounts permanently, and take any further legal or regulatory action it deems appropriate.

clb99 is committed to promoting responsible gaming practices across its player base. Online gaming and sports betting are forms of entertainment — they are not a reliable source of income and should never be pursued as such. clb99 provides a suite of responsible gaming tools that are accessible from within your account settings at any time, including deposit limits (daily, weekly, and monthly caps), session time reminders, cooling-off periods, and full self-exclusion options.

If you believe your gaming activity has become problematic — or if someone you know is struggling with gambling-related harm — we strongly encourage you to visit our Responsible Gaming page for detailed guidance. Players who self-exclude from clb99 will have their account closed and marketing communications stopped. Re-registration during a self-exclusion period is a breach of these Terms.

clb99 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, where it has reason to believe that the account holder has breached these Terms, is engaged in fraudulent or unlawful activity, poses a risk to the integrity of the platform, or where account closure is required under applicable law or regulatory obligation.

Upon account termination for breach of Terms, clb99 reserves the right to withhold any funds held in the account pending the outcome of any investigation. Where termination is not the result of player misconduct, any verified withdrawable balance will be returned to the player via the payment method on record, subject to identity verification. Accounts closed for responsible gaming reasons (self-exclusion) will have their balance held available for the player upon completion of the exclusion period.

To the fullest extent permitted by applicable law, clb99 and its affiliates, directors, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, special, or consequential losses or damages arising from your use of the clb99 platform, including but not limited to: loss of funds through gameplay, loss of data, service interruptions, device or network failures, or any technical error affecting game or transaction outcomes.

clb99 makes no warranty that the platform will be continuously available, free of errors, or that any defect will be corrected within a specific timeframe. The platform is provided on an "as is" and "as available" basis. clb99 is not responsible for the content or practices of any third-party game studio, payment provider, or external service whose products are accessible via the clb99 platform.

clb99 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of this Agreement by reference. By registering an account on clb99, you consent to the collection and processing of your personal data as described in the Privacy Policy. clb99 uses SSL encryption to protect data in transit and maintains appropriate technical and organisational measures to protect player data against unauthorised access, disclosure, or loss. For full details of how clb99 handles your personal data, please refer to our Privacy Policy page.

clb99 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, clb99 will endeavour to notify registered players via the email address on record or by displaying a prominent notice on the platform prior to the changes taking effect. However, it is your responsibility to review these Terms periodically for any updates.

Your continued use of the clb99 platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the platform and may request account closure by contacting support. The date shown in the "Last Updated" field at the top of this page indicates when these Terms were most recently revised.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or regarding any aspect of the clb99 platform, please contact our support team. clb99 support is available 24 hours a day, 7 days a week, 365 days a year. We aim to respond to all enquiries within 24 hours of receipt.

Email: [email protected]